Frequently Asked Questions

How does this marketplace work?

The LGC Marketplace is a listing resource where buyers in search of local agricultural products can connect with vendors around the country. When a buyer is interested in purchasing a listed item, or would like more information from the vendor, they can contact the vendor by selecting the speech bubble icon on the main listing page or by selecting the “Reply to Listing” button from the listing’s page.

The vendor will then be alerted that they have received a new message and should respond to the inquiry. Listed items can either be shipped, delivered in person, or arranged for pick-up as agreed on by the buyer and vendor.

In-person transactions should always occur in a public place to ensure the safety of all involved.

Why choose LGC?

Lagos Garden Centre (LGC) strives to provide a central and convenient online location for every gardening supply need, including high-quality live plant materials. We offer a wide variety of product types, with expert customer service to guarantee a seamless user experience.

Additionally, it is our goal to share our user’s stories of their own growing experiences in an effort to inspire others. By choosing LGC, you are helping to support our community of Lagos gardeners and growers in their effort to grow beautiful, healthy plants.

I will like to Become a Vendor. What do I do?

After signing in to your LGC account, simply click the “Add Listing” button at the top right of any page, and follow the prompts to complete your profile if you haven’t already. If you do not yet have an an account, click on Register link below the Sign in form.

Once your profile is complete, you can then list up to two items for FREE, or purchase additional listings with one of our package options.

After the listings have been approved, they will be shown in the marketplace and can be featured for an additional fee.

How to view a Vendor Profile?

Select the listing that you would like to learn more about. On the right side of the listing page, the vendor’s name will be shown along with their location. On a mobile device, scroll down to the area below the ‘Reply a Listing’ button.

Clicking on the vendor’s name will take you to their profile page, where you can read more about the vendor and see all of their current marketplace listings.

How do I Feature a Listing?

From the listings page on the vendor dashboard, click on the grey star next to the listing title or on the listed item’s page, and then follow the prompts to purchase a featured spot for the listing.

How do I create a Favourites List?

When you’ve found an item that you’d like to save for later, simply click on the heart icon found in the lower right corner of the listing tile. Or click on the “Add to Favourites” link on the page of the listed item. You must be logged in for this to work.

How do I setup a Search Alert?

After searching for a specific item, select the “Set Search Alert” icon found below the Filter button on the page’s left side. On a mobile device, tap on the filter button below the search bar. This will notify you by email when future items with similar keywords become available in the marketplace.

How do I Leave a Review?

Open the listing page for the item that you would like to review, and select the “Write a Review” icon located below the listing information on the page’s right side. On a mobile device, scroll to the area below the ‘Reply a Listing’ button.

Reviews are highly encouraged as they let vendors (and us) know how they’re doing and what we can do to help them out.

How do I Report a Listing?

On the listed item’s page, select the “Report Listing” icon beneath the item’s information on the right side of the page. On a mobile device, scroll to the area below the ‘Reply a Listing’ button.

How do I submit a Gardening Story?

We love to learn from your gardening experiences! Click here to share!

I need HELP!

We are always standing by to help, please reach out to us via one of the methods listed here and we will be in touch shortly.

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